What if I need to modify my order?

Please contact us within 24 hours after purchase. We usually do 3 – 7 business days of processing and production time for your order to ship out.

What if I need to change my shipping address?

Please contact us within 24 hours and kindly provide us your Order Details with the incorrect shipping address and the new one. Please refer to our Shipping page.

Can I get same day delivery?

No, but we also have items with next day delivery offers. Check for items with “Next Day Delivery” labels. For express delivery of other items, email us for an additional charge.

How long will delivery take?

Please refer to our Shipping page for more details.

What are the delivery charges for orders from the Online Shop?

All fees are taken cared of by us, including the VAT! So, there’ll be no additional charges at the time of delivery.

Which payment methods are accepted in the Online Shop?

We accept PAYPAL PAYMENTS. You can use your credit card, mastercard, VISA, without having to signup.

How secure is shopping in the Online Shop? Is my data protected?

Connection is secure.
CastaTrends website uses SSL so customers data will get protected. We value our customers’ privacy.

Your information for example (passwords, credit card numbers) is private when it is sent to this site.

Please check our Privacy Policy for more information.

What exactly happens after ordering?

You will receive an order notification and a tracking number.

If, for instance, you don’t receive an email after an order has been made, please feel free to contact us.

Do I receive an invoice for my order?

Definitely, Yes. You will receive an invoice. 

To track your order, click here: https://castatrends.com/track-order/

Still have a question?

Please contact us for more information.

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